Leading Edge – Volume 93 – Harrassment and Hostile Environments

The Practice of Gratitude

Gratitude Creates a Happier Life

“It is not happiness that brings us gratitude. It is gratitude that brings us happiness.”
Anonymous


By Teresa Lowry

It’s that time of year again when our thoughts turn to gratitude and thanksgiving. From the end of November until New Year’s Day many of us become more reflective taking stock and counting our blessings. We may periodically think or say what we are grateful for, but for many of us it is not a daily routine. Let’s use the momentum of this season to note and express gratitude 365 days a year.

Building and maintaining a robust daily gratitude practice can result in a happier outlook on life. A gratitude practice is recommended for everyone. It is essential for successful leaders. You change your life when you change something you do daily. The secret of your success will be found in your daily routine.

Science Says

There is certainly ample antidotal evidence that a regular gratitude practice can have a positive impact on emotional composition. Some would describe it as a form of self-care. World religions and many spiritual paths extoll the virtue of living in a state of gratitude. Now a growing body of research links a regular gratitude practice to better sleep, greater happiness and even lower blood pressure. Says Amie Gordon, PhD, a research scientist at the University of California, San Francisco “Gratitude is a powerful way to boost well-being”. A 2015 study in the Journal of Health Psychology found improved sleep quality for participants after two weeks of keeping a gratitude diary. Other benefits include improved self-control and greater relationship harmony and feelings of happiness.

Building a Gratitude Practice

To develop and maintain a gratitude practice set a designated time and place each day. You are intentionally identifying things you are grateful for and noting them. I am old school and enjoy writing my gratitude list out longhand in a journal. You could use a notebook or binder paper it doesn’t have to be fancy. If you want to journal electronically go for it. This will be a daily entry and each entry should be dated. Make five to ten gratitude notations. People, places, things, nature, animals, events, experiences, the potential is limitless. If you get stuck start with the basics – I am grateful for my breath.

Gratitude 2.0

Once you get started there are additional questions you can ask yourself. For example, include something you did, some action you took where you can give yourself appreciation. Yes, you can be grateful for you. Use all your senses. Touch, smell, sound, taste. Also ensure that at least one of the grateful notations is about a challenge, struggle, loss, hurt or pain. Look deeply for the good in something that was difficult at the time but brought a positive outcome or great lesson for you. Pick one of the items of gratitude and purposefully express it to the person involved.

Louis Armstrong Singing “What a Wonderful World”

I am able to attest personally to the power of a daily gratitude practice. I have been making my daily lists for over twenty years. This is a powerful and positive way for me to start each day. There are many repeat notations in my journals. One you will see more than once is hearing Louis Armstrong sing “What a Wonderful World”. No matter where on the planet I am if that song comes on the radio or through a sound system and I hear it I smile and melt. So many of you reading this will have been on my list many times. I am so very very grateful for you my family, friends, my Aegis Learning Team, Honey Badger Team, Bootcamp Team, colleagues and customers. Thank you all for the many ways you enrich my life.

Teresa Lowry is a passionate advocate for learning, growth and generating real organizational change.

Happy Thanksgiving from Aegis Learning

Leading Edge – Volume 92 – Happy Thanksgiving

Leading Edge – Volume 91 – Toxic Workplaces: Bullying and Disparate Treatment

Recommended Reading-Lean In

Kelley Reynolds from Aegis Learning
Leading Edge from Aegis Learning

By Kelley Reynolds

Warning: This is not a hashtag worthy political statement. This is a book review! #nothashtagworthy. My goal, consistent with one of the author’s goals, is to inspire you to great leadership.

The book Lean In: Women, Work and The Will to Lead was written by Sheryl Sandberg. The book was purchased because I was interested in reading it. However, being honest, it was read with a skeptical eye. What was her message? Was this woman of privilege going to tell us how easy it was to have-it all? What challenges could this Harvard graduate-Google-FB-C suite-woman have possibly faced? And, would they be relatable to the challenges faced by us regular nanny-less, economy seat people?

Overall, think: A rising tide lifts all boats. While one of Sandberg’s goals was to encourage more women into leadership roles, she realized the path to attain this goal included raising awareness as well as continuing to develop our current leaders into great leaders.
Although reading the book was effortless, this review was somewhat challenging to write. As I read the book, I found myself taking notes on almost every page, as each page was filled with interesting and intriguing information. There were many relevant stories and some surprising statistics which made it difficult to select tidbits to share. Sandberg relayed revealing experiences of hers as well as those of other women. Some eye-opening stories. Many of the anecdotes were followed by a footnote or referenced a research study that informed us the story was likely not the exception but the norm. Within the first two chapters, Sandberg cited over 50 footnotes; giving credit to as many or more other literary works. The Notes section at the end of the book extended over 30 pages!

The book was an easy read with entertaining stories and some surprising information. She wrote with a light, warm tone and was remarkably candid. Early in the book Sandberg acknowledged that she is fortunate and does not face some of the issues other women and mothers face. She confessed this fact graciously and humbly.

The book began with an introduction written by Sandberg. On page one she grabbed my attention with an experience at Google during her pregnancy. She wrote that with her weight gain of 70 pounds, her feet grew two sizes. This made walking difficult. The story ended with her waddling, Sandberg’s word, not mine, into the Google founder’s offices and announcing they needed designated parking spots for pregnant women. Although the tale was shared in a light-hearted, self-deprecating manner, she admitted feeling embarrassed that it required her to become pregnant before she ever considered challenges pregnant women face.

There were many dynamics shared by Sandberg that are consistent with the ten leadership competencies identified in Tim Schneider’s book Lead Well. Her stories and lessons illustrated topics taught throughout Aegis’ Leadership Development programs.

In Sandberg’s chapter titled “Sit at The Table” she shared her discomfort at receiving positive feedback. After years of rebuffing compliments, Sandberg learned to respond by simply saying “Thank you”. In this chapter, she also wrote about internal barriers or blind spots that hinder or limit our success and the importance of making the effort to self-improve to over-come them.

In “Success and Likeability”, Sandberg reminded us that leaders won’t please everyone all the time. When faced with vocal to the point of being vicious critics, she reiterated to be aware of your emotional composition and then get back to work.

There were several facets of the “Are You My Mentor?” chapter. However, primarily, she reminded us the benefits of developing leaders through mentorship and the value of peer coaches.

“Seek and Speak Your Truth” was centered around the importance of authentic communication and how it is necessary for successful relationships. This chapter included the skills of listening, soliciting and providing feedback as well as the power of empathy.

The chapter entitled “Don’t Leave Before You Leave” discussed the phenomenon when women self-limit themselves in the workplace. According to Sandberg, this is done in the anticipation of having a family and the assumption that women need to choose between leadership and a family. Women do this one small decision at a time. Taking smaller projects, not seeking promotions, etc.

Because this isn’t another you-are-woman-and-can-have-it-all books, Sandberg has a chapter dedicated to the “Myth of Doing it All”. One suggestion she made was to utilize a skill like Time Management for Guilt Management. Sandberg closed this chapter quoting Journalist Mary Curtis with the best advice anyone can offer “is for women and men to drop the guilt trip…The secret is there is no secret – just doing the best you can with what you’ve got.”

Sandberg suggested that while we have supported women with the ability to choose between working at home or outside the home, we have overlooked encouraging them to become leaders. Additionally, she wrote that until we respect men who work within the home, neither will really have a choice.

“I do not pretend to have perfect solutions to these deep and complicated issues. I rely on hard data, academic research, my own observations and lessons I have learned along the way…I hope (this book) inspires men as much as it inspires women.”

Kelley Reynolds from Aegis Learning

Kelley’s optimistic outlook on life guides her belief that change is possible!

Her easy going instruction style mixed with a dry wit make her an entertaining educator. She has instructed professionals throughout the nation as well as internationally. Kelley has earned a Master of Business Administration and possesses a bachelor’s degree in Criminal Justice, both from University of Nevada, Las Vegas.

Leading Edge – Volume 90 – Toxic Workplaces: Introduction

Leading Edge – Volume 89 – New Videos Coming Soon

Confessions of a Rotten Boss

Learning the Lessons of Great Leadership......The Hard Way

“I did then what I knew how to do.  Now that I know better, I do better.”

Maya Angelou


By Teresa Lowry

Research tells us one of the top reasons people leave the workplace is they don’t like their boss. Your leader is the most influential person in the organization to you and the people on your team. People don’t usually leave their job for more money. They leave when the boss is disengaged and disconnected. They leave because they have a rotten boss.

My Aegis Learning colleague Polly Walker recently wrote a great article entitled “7 Deadly Signs of a Rotten Boss”. This prompted me to reflect on my early days as a boss. Having been promoted due to technical expertise and not emotional intelligence I certainly had my share of cringe worthy moments. Some of my rotten boss behaviors are listed below. I take comfort now in Maya Angelou’s words “I did then what I knew how to do. Now that I know better I do better.”

OPEN DOOR POLICY IS ENOUGH

There I was in the big corner office adorned with floor to ceiling windows with an administrative assistant acting as guardian at the gate. My door to her adjacent space was open. I could say I had an open-door policy and tell people if they wanted to see me they could come to my office. The onus was on the members of my team. If they had a question or wanted to see me, they knew where to find me.

Fact: Leadership requires us to make frequent, personal contact with team members a priority. Get out of the office and walk around your organization.

WE ARE NOT HERE TO SOCIALIZE OR HAVE FUN

No need to attend social events or be social. This is work. Serious business. I’ll donate money for your parties, sign birthday and retirement cards, maybe send an email to acknowledge your milestone but don’t expect me to attend your parties and socialize because I am busy working. I am a stoic, private person with no desire to tell the people who work for me anything about me or my private life. Nor do I need to know about your personal life. Any need to socialize should be addressed outside of work.

Fact: Leadership requires relationship depth with team members. Successful organizations work hard and have fun. Create an environment where social interaction is valued and encouraged.

A PAYCHECK IS ALL THE REWARD YOU NEED

What is all the fuss about giving praise and positive feedback to people for doing a job they are getting paid to do? You get a paycheck, benefits, your job is stable. What more do you need? Feedback is provided in your yearly evaluation. If you don’t hear from me it means you are doing a good job.

Fact: Pay provided to team members compensates for the lowest minimum requirement of performance and behavior. Leaders can unlock discretionary effort through relationship depth and consistent positive feedback. When delivering positive feedback be direct and insure your tone is upbeat and positive.

TOUGHEN UP

A rotten boss expects you to accept and tolerate moods swings. Team members should not expect predictability. With great responsibility and the weight of the organization on my shoulders I am entitled to be sullen, serious and unapproachable depending on my emotional set point each day. Besides, this keeps people guessing and on their toes. I don’t want them to become too complacent or comfortable. Managing by fear is a good thing and promotes respect.

Fact: Successful leaders have good self-awareness and self-management. Emotional intelligence is far more predictive of workplace success than intellectual capacity. Consistency in behavior and approach is key in providing your team with a leader who is easy to follow. Solicit feedback from team members by asking “What am I projecting?”

One of the reasons I know what we teach at Aegis Learning works is because I learned the hard way what does not work. The rotten boss behaviors described above resulted in disengaged team members and low morale. Thankfully, you dear reader, now know better and can avoid ever being a rotten boss. Lead Well my friends.

Teresa Lowry is a passionate advocate for learning, growth and generating real organizational change.

Leading Edge – Volume 88 – New Videos Coming Soon