Use of Time
Impact on Difficult People
The challenges of day-to-day operational reality for leaders is a large. To effectively lead, a set of personal skills is needed to enhance efficiency, take care of self and deal with the difficult people that pop up. Leadership TRANSFORMATION-Success Skills for Leaders provides the personal skill set needed to navigate successfully and thrive in the modern working environment.
Beginning with the key elements of time management including prioritizing, time/task blocking, reducing time parasites and scheduling, this program will enhance your personal productivity immediately. Stress management tools follow that help you cope and better understand the stress and from where it originates. The final set of skills will help you diffuse and win over difficult people. The Aegis Learning model of Listen, Validate, Respond will help you with those prickly team members, customers and even family.
Key Learning Elements:
Time Scheduling and Time/Task Balance
Time Parasite Management
Coping with Stress
Connecting Stress and Time Management Techniques
Diffusing Difficult Customers and Team Members
Listen, Validate and Respond Model
In-Person Facilitated Version (Please Contact Us for Details):
- 3 to 6 Hour Facilitator Guided Learning
- Certified Facilitators
- Program Guide
- Completion Certificate
- All Follow-Up Tools
- Attendance Tracking and Reporting
- Continuing Educating Unit Availability
- Self-Paced Online Learning with Video, Reading, Activities and Audio Content
- 2 to 3 Hours of Total Content
- Program Guide (Downloadable)
- Completion Certificate
- Continuing Education Unit Availability
Success Skills for Leaders is best used with:
- Emerging Leaders/High Potential Candidates
- Supervisors and Team Leads
- Business Owners
Leadership is not inherited. Leadership is not dependent on title. Leadership genes have not been discovered and are not passed from generation to generation.
Leadership is a set of learned competencies, that when mastered, create great synergy between team members and the leader and drive significantly higher results for any organization. Anyone can learn leadership and anyone can become a leader. The baseline concept for leadership is a people focus.
People are led and processes are managed. Outstanding leaders are people focused. This is a non-negotiable reality.
The research and work for the competencies associated with leadership and management began in 1992. The results were first published, based on a limited sampling size, in 1993. The data and conclusions were again published and revalidated in 1996, 2003, 2010 and 2014.
Although discouraged on several occasions, the work used both quantitative and qualitative methods. The qualitative research related to the grouping and clustering of skills into competencies and competency groups. Simply stated, clarity is a skill in the competency of communication. Leadership then becomes a cluster of ten competencies.
The original sampling size was a little over 1,000 respondents with 700 being noted as successful leaders and 300 being failed leaders. The current database has 11,616 respondents with approximately the same ratio of success to failure.
Aegis Learning offers significant discounts for volume orders of online learning programs:
1-10 $49.00 Each
100 or More $40.00
All discounts are automatically applied upon checkout and purchase. Online learning programs are free for prior participants and customers of Aegis Learning and SEE, Inc. (Soaring Eagle Enterprises). Use coupon code “CUSTOMER” on checkout.
Aegis Learning will also honor all major credit cards (VISA, MasterCard, American Express) and purchase orders upon credit approval.
25 Years of Experience
Engaging, Highly Skilled and Certified Facilitators
Statistically Accurate Material and Content
Verifiable Results and References
Free Follow-Up Tools