Five Methods to Improve Your Leadership

Matt Zobrist from Aegis Learning

Jump-Start Your Leadership with These 5 Great Approaches

By Matt Zobrist

There you were: an outstanding worker – extremely competent, skillful, and efficient at your job. And so, your organization decided to promote you. They gave you a title, probably a pay raise, and a supervisory (policy) handbook. Maybe you got a pep talk, or a “supervisory class” consisting of being told all the possible disasters and calamities you could now be held responsible for. Then they pointed you at your team and said, “Go, lead.”

Organizations often fail to prepare new leaders for their new roles. What can you do if your organization hasn’t prepared you or provided continuing tools for your leadership development? Take the initiative and begin to develop your leadership skills and attributes anyway.
Here are Five things you can start today that will help you develop and improve your leadership skills.

1. Focus on people. Probably the best leadership advice is this: Leadership is NOT about the leader; It’s about the team, more specifically each person on the team. Good leaders focus on taking care of their people. When a leader’s focus is only on results or procedures, he or she can become a micromanager, or worse, a tyrant. Leadership is not about production or inventory or equipment or even tasks – but about people! Care about each individual team member and they will ensure that productive results follow.

2. Build Trust. Trust is built through the heart, not the head. Leaders are respected for their abilities or position, but they trusted based on the relationships they forge. Sincerity and Honesty are two key ingredients to establish trust. For example, instead of just saying “hi,” ask your team members how they are doing and then: Listen to their reply. Listening is key to helping people feel that you truly care about them. People will remember how you make them feel. Team members who trust their leader are more likely to be engaged and productive at work.

3. New Title, New Job. Remember that even though you were great as a worker, you are now a leader. Your job is not to DO that job anymore, but to motivate and train your team to become great at their jobs. Two guidelines for this: First, remember your team doesn’t have your expertise and experience, so they can’t do the job as good as you did (yet). Part of your new job is to coach and train them to get to that level. Second, if they don’t do it like you did, that doesn’t make it wrong. Be humble enough to accept that there may be other ways to do it. Allow innovation and appreciate their efforts.

4. Appreciation. Say thank you. Even when things don’t turn out right, appreciate the effort. You will be surprised at how this simple act can build trust, strengthen relationships and improve attitudes.

5. Always Improve. There is always room for improvement. Read and Study about Leadership. Read books and articles (like this one) about leadership and incorporate the advice into your leadership style. Get an App. Download apps, like the free Aegis iCoach App, to have immediate access to leadership resources, tips and ideas anywhere you go.

Leadership competencies and skills can be learned. Be committed to learning and improving your leadership skills every chance you can.

Matt Zobrist from Aegis Learning

Matt Zobrist is an energetic and dynamic facilitator, coach, presenter and speaker with Aegis Learning, LLC.

Matt has a passion for helping others develop their leadership skills. He served successfully in various leadership over the last 20 years and uses his practical, real-world experience to deliver powerful messages about leadership, team work, communication and service. His animated, high-energy style, combined with humor and personal experiences make each presentation enjoyable and memorable, as well as educational, for the audience.

Leading Across Generations

Cross-Generational Leadership Requires Empathy, Awareness and More

“We need to remember across generations that there is as much to learn as there is to teach.”  Gloria Steinem


Baby Boomers
Born 1946-1964
71-53 years of age

Generation X
Born 1965-1980
52-37 years of age

Millennials
Born 1981-2000+
36-17 years of age

By Teresa Lowry

Recently, I was walking in the park with a friend who is an assistant department head of a large organization. As a leader who understands the value of self-care and exercise she meets with me to walk and talk several days a week. On this bright, crisp morning she wistfully commented “Well we lost another one…” referring to a talented millennial working in the IT department. She, a Generation Xer, and I, a Baby Boomer, pondered the challenge of leading across generations.

The greatest diversity in the workforce is now age. Disengagement costs companies $450 billion dollars a year. It can cost $15,000 to $25,000 to replace each Millennial. A leader who understands generational differences and drivers is better prepared to implement strategic and targeted engagement strategies.

Knowing that the Baby Boomers workplace objectives are security and stability, that Generation Xers look for opportunity and achievement while Millennials want contribution and enjoyment will allow you to craft an environment in which all team members feel valued and contribute to the success of the organization.

I recommend we first review our own perspective and remember that those we lead do not always share the same values or drivers. As a Baby Boomer, I wore my “workaholic” work ethic like a badge of honor. I believed this was the correct example to set for my team. Never mind my lack of work life balance or a complete lack of fun in the workplace, my 1950’s values were not resonating with many Generation Xers and Millennials. Until I was educated and understood that Generation Xers and Millennials value work life balance it did not occur to me that my value could be viewed by them as a misguided flaw.

Engage Baby Boomers by listening to what they have to say. Utilize them as experts and mentors. This also ensures critical knowledge transfer. Communicate to other team members the value Baby Boomer wisdom can contribute to their long-range career goals.

Generation Xers yearn for process flexibility. Communicate what the organization needs and then give them the ability to forge a new way of getting the job done. Provide a healthy dose of competition, praise them for their results and you will see increased engagement from this group.

Millennials thrive on disruptive innovation. They want the freedom to start the process over from scratch. And they want to have fun while they are doing it. Acknowledge their efforts not just results. Connect them to your organizational vision and mission in a way that fulfills their need to contribute to the greater good.

As a leader in your organization you want to value each group equally, foster empathy and respect for differences and honor what each generation contributes to the work place. This will drive your ability to recruit and retain different generations in your work place.

Teresa Lowry is a passionate advocate for learning, growth and generating real organizational change.

Fueling that passion are exceptional communication abilities, a great training room presence and the ability to connect with people successfully in mentoring and coaching.  Personally, Teresa enjoys serving on several community boards, volunteering with non-profit community groups and, along with her husband, you will find her in the gym every morning working out and training for distance and obstacle races.

Leading Edge – Volume 48 – RQ: Elements of Relationships

Leading Edge – Volume 47 – Introduction to Relational Intelligence

Video Library – Relational Intelligence

Aegis CARES 2017 Annual Report

Helping to Make Our Community and World a Better Place

Aegis Learning Cares

Our most important core value is to help the communities we serve and the world be a bit better place.

Through the hard work of many volunteers and our coordinator, Polly Walker, Aegis Cares supported:

  • Las Vegas Rescue Mission-Support for Homelessness
    Conducted a clothing drive, food drive, Thanksgiving meal fundraiser and provided three meal services to residents and community members.
  • Opportunity Village-Support for Intellectual Disability
    Provided an inspiration tree for the holiday fundraiser, Magical Forest
  • Compassion International-Support of Children
    Provided direct aid through sponsorship for 3 children in South America and Africa.
  • Direct Aid
    Gave in excess of $12,000.00 to the organizations above and others during 2017.
  • Support of Youth
    Contributed time and talents to Rotary International, Faith Lutheran Junior and Senior High School and Green Valley High School.

Thank you for your support, volunteering and contributions. We look forward to an even more committed 2018.

#powerof1

#risetopurpose

Join our Facebook group to receive updates and to participate in Aegis Cares campaigns and events.

Leading Edge – Volume 46 – Powerful Start to the New Year

Defining Process Improvement-Improve and Control

More Technical Approaches to Process Improvement

This is the fifth in a multi-part series on process improvement written by Polly Walker and Amy McKee.

The strategies and people side of sustained and meaningful process improvement will be the focus and we welcome your feedback about this series. 

By Polly Walker

We have covered the “D- Define”, “M- Measure and A – Analyze” steps in previous issues of Leading Edge. This week we will discuss “I – Improve” and “C – Control”.

STEP FOUR: IMPROVE

10. Create the to-be workflow based on the recommendations and analysis conducts in the “Analyze” step.

11. Create a recommendations summary document, which includes:

a. Recommendations
b. Action Plan (including who is implementing each action item from the recommendations and an item for continued data gathering and recheck in 3-6 months)
c. Estimated Savings/benefit calculation
d. Exhibits (Graphs/charts to illustrate supporting data, as-is and to-be workflows, new policies, procedures (control documentation) and communications plan to support the new, to-be process, etc.)

12. Provide presentation to Project Sponsor for any recommendations approval that the workgroup was not empowered to implement.

STEP FIVE: CONTROL

13. Conduct follow up 3-6 months after project completion to determine if action plan items have been implemented and performance metrics are meeting target. If not, a follow-on continuous improvement project may be needed.

Merry Christmas and Happy Holidays from Aegis Learning

May the spirit of this holiday season stay with you throughout the coming new year.

Leading Edge – Volume 45 – Difficult People: Conclusion